Hayley joined DGM Financial Planning Ltd in August 2017. As Practice Manager, she is responsible for the smooth running of our business and is integral in the delivery of customer service within the Practice. She holds an open university Management Certificate and is CeMap qualified. Prior to joining the team, Hayley spent the previous 20 years with Lloyds Bank (Halifax and TSB)where she held various branch roles, including 13 years as a qualified mortgage adviser. She lives with her two children and two cats and in her spare time she is studying for a Masters Degree and enjoys practicing yoga.